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Accessibility

Mobility for everyone

Accessibility is a first-class feature of Nxus, not an afterthought.

Our Commitment

Built with accessibility in mind

Nxus is committed to providing an accessible experience for all riders and drivers, including those with disabilities.

Wheelchair-Accessible Service

Information about wheelchair-accessible vehicle options is available in the Nxus app. Riders can request accessible vehicles when available.

Service Animal Policy

Service animals are welcome on Nxus rides in accordance with applicable laws. Drivers are expected to accommodate service animals.

Accessibility Request Flow

Riders can communicate accessibility needs through the app when requesting a ride, including specifying wheelchair-accessible vehicle requirements.

Accessible Vehicle Information

When accessible vehicles are available, riders can see vehicle details and specifications before confirming their ride.

Keyboard Navigation

The Nxus website is designed to be fully navigable by keyboard, with visible focus states and logical tab order.

Screen-Reader Support

We use semantic HTML and ARIA labels throughout our website to support screen-reader users.

Reduced-Motion Support

We respect prefers-reduced-motion settings across our digital experience, reducing animations and transitions for users who prefer reduced motion.

Accessibility Support

If you encounter an accessibility issue, please contact us through our contact page and we will work to address it.

Standards Compliance

WCAG 2.1 AA Commitment

Nxus strives to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure our digital experience is accessible to the widest possible range of users. We continuously work to improve accessibility across our website and mobile applications.

If you encounter any accessibility barriers while using Nxus, please let us know through our contact page. We take accessibility feedback seriously and will work to address issues promptly.