Privacy Policy
How Nxus collects, protects, and governs personal telemetry across our platform.
NOTICE: This document represents draft legal framework under active counsel review. It is not finalized legal advice. Consult with qualified legal counsel prior to commercial platform launch.
Introduction
This Privacy Policy describes how Nxus ("we," "us," or "our") collects, uses, and protects information when you use our website and mobile applications. We are committed to protecting your privacy and handling your data responsibly with end-to-end telemetry encryption.
Information We Collect
We may collect the following categories of data in connection with your use of our platform:
- Contact information (name, verified email, mobile phone number)
- Precise geolocation telemetry (when operating or requesting via the Nxus app)
- Trip history, routing coordinates, and dispatch metadata
- Payment credentials (processed via PCI-DSS compliant vaulting partners)
- Device architecture, OS version, and diagnostic network logs
How We Use Your Information
Collected data is leveraged exclusively to maintain platform integrity, safety, and dispatch efficiency:
- Dispatch matching and intelligent spatial routing algorithms
- Automated fare reconciliation with transparent 90/10 split processing
- Incident detection, emergency SOS triangulation, and safety verification
- Regulatory compliance with NYC Taxi & Limousine Commission mandates
- Direct security and transaction notifications
Data Security & Encryption
We implement defense-in-depth architectural security including TLS 1.3 in-transit encryption, AES-256 at-rest database encryption, and rigorous zero-trust role-based access controls across all production clusters. While no digital infrastructure is completely immune, our security engineering adheres to the highest modern standards.
Your Privacy Rights
Depending on your jurisdiction, you retain full rights to inspect, rectify, export, or permanently purge your personal records from our databases. You also hold the right to revoke consent for secondary telemetry tracking at any time.
Do Not Sell or Share My Personal Information
Nxus does not sell personal information or exchange it for cross-context behavioral advertising. We proactively uphold the highest consumer data privacy standards across all jurisdictions.
To register a formal privacy request or verify your current account status, please submit an inquiry via our contact portal.
Children’s Privacy
Nxus is built exclusively for adults aged 18 and older. We do not knowingly collect, store, or solicit personal information from minors. Accounts identified as underage will be immediately terminated.
Policy Modifications
We may amend this Privacy Policy periodically as new mobility technologies and regulatory frameworks evolve. Substantive modifications will be announced through our digital platforms and communicated directly to registered members prior to enactment.
Legal Counsel Inquiries
For inquiries regarding our compliance posture or privacy protocols, please reach our legal communications team.